Privacy Policy

Privacy Policy2018-09-22T19:55:58+00:00

Our procedures on the data

  • When you submit a contact form via ‘GET IN TOUCH’ or ‘Need a Custom Table Map?’:
    – We collect your first name, last name ,  email address and your message.
    – This submitted information will be saved only in our database.
    – We will use this submitted information to contact you.
  • When you subscribe to our newsletter we collect your name (only when provided) and your email address:
    – We collect your name (only when provided) and your email address.
    – This submitted information will be saved in our database and also in MailPoet (the application we use to send our newsletters emails and campaign).
    – We will use this submitted information to contact you and to send our newsletters emails, campaign and offers.
  • When using our live support chat system Tawk:
    – We ask you to provide your email address.
    – This submitted information (your email address and the text of the chat) will not only be stored in the website’s database but also in Tawk, the application we use to conduct live chat.
    – We will use this submitted information (your email address and the text of the chat) to understand your needs and also to contact you.
  • When you register in our website:
    – We ask you to provide your username and your email address.
    – This submitted information will be saved only in our database.
    – We will use this submitted information to identify you and your actions on the website.
    – We will use this submitted information to contact you.
    – You can edit your account information on the site and also you can delete it via ‘Edit my profile’ page.
  • When you checkout:
    – We ask you to provide your first name, last name and your email address.
    – You can optionally register an account.
    – This submitted information will be saved only in our database.
    – We will use this submitted information to identify you and your orders on the website.
    – Your payment personal information will not be saved on our website.
    – The order’s information will be saved in our database.
  • We can’t be held responsible for the protection and privacy of any info readers provide while on any hyperlink to another site.
  • When you are using our website, we store your ip and your session’s info in our database for security’s purposes
  • The information that we are collecting from you is our responsibility to protect it.
  • We don’t sell your data.
  • We do not share your data unless compelled by law.  Our third party service providers may collect billing information (credit card number and billing address) on our behalf to process orders.  Here is a link to Paypal’s privacy policy: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full
  • We only ask for personal information if it’s needed to provide a service.

If you think that we are holding incorrect or incomplete info, please contact us [email protected] and we promise to correct any info found to be incorrect.
Visitor agrees to read and comply with our terms of use on this page: https://www.pokerbot.com/terms-of-use.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments or posts on our forum, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We use password encryption along with the option to use two factor authentication.  We require strong passwords from users.  Our website uses Wordfence and Cloudflare as firewalls to block any intrusion and breach.  ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE, APPLICATIONS, AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

Cookies

In this subsection you should list the cookies your web site uses, including those set by your plugins, social media, and analytics. We have provided the cookies which WordPress installs by default.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles, our forum, and blogs on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

  • We use Google Analytics to track visitors on this site.
  • Google Analytics uses cookies to collect this data.
  • In order to be compliant with the new regulation Google included a data processing amendment.
  • The data we collect will be processed anonymously and “Data sharing” is disabled.
  • We don’t use other Google services in combination with Google Analytics cookies.

https://policies.google.com/privacy 

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Affiliate Manager

If you have signed up for our affiliate program we will ask you to provide some information to us.

We require your first and last name, website url, email address, and your Paypal email address in order to deliver payment to your affiliate referrals.  You also have the option to add the following information: address, company name, and phone number.

No identifiable information is otherwise tracked outside this website except for the email address.

WS Desk Support Plugin

If you want to create a support ticket we will ask you to provide some information to us.We require your email address.  You also have the option to add an attachment to help us give better support.  No identifiable information is otherwise tracked outside this website except for the email address.

Easy Digital Downloads

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

Purchases and Subscriptions

When purchasing and/or subscribing to one of our products/services, we collect your ip address, first name, last name and your email address, along with a unique machine identification number, in order to create an account on our website.  This personal data is used for licensing,  along with giving you access to control the devices you can use the product licenses on.  Our third party service providers may collect billing information (credit card number and billing address) on our behalf to process orders.

User-Agent String

Each API communication coming from any of our client software identifies itself with a string that includes information about the software itself:
  • The program and build which is sending the request
  • The current license state (as identified by the product)

License Data

We collect data from products corresponding to the products’ applicable license state. These data also use a unique identifier. In this, we collect:

  • The key or keys used to license the current product
  • Product Name associated with the license
  • Username whom the license belongs to

Our contact information

You may reach us by email at: [email protected] for privacy-specific concerns.

Request personal data

You can request your personal data at anytime by visiting this page: https://www.pokerbot.com/gdpr-request-personal-data/